Imagine this...
You're standing in line at a supermarket, and the checkout process is faster than ever. As you approach the checkout, you notice something. No one is taking out cash. Instead, customers are paying with their smartphones.
And while they pay with their phones or credit cards, they are more than willing to store the receipt digitally in their wallet. Digital efficiency? Yes, indeed.
Digital receipts are rapidly replacing traditional paper receipts, increasing convenience for both in-store and e-commerce purchases. And yes, you shouldn't miss out on this trend.
Step 1: Payment
The customer completes their purchase, either at the checkout or at the self-service checkout.
Step 2: Choice of receipt
At the checkout, the familiar question “Would you like a receipt?” is enhanced. Instead of simply answering yes or no, the customer is asked: “Would you like a paper or a digital receipt?” How often do we reject paper receipts because we consider them unnecessary or impractical? However, when we are given the option to save digitally, the decision changes.
Step 3: Scan QR code
The customer is prompted to scan a QR code displayed on the payment terminal or a nearby screen. With a quick scan via smartphone, the customer can immediately view their receipt on the screen: fast, digital and 100% tax compliant.
Step 4: Save the receipt
With one click, the customer has the option of saving the digital receipt in their Apple Wallet, Google Wallet or even in a retailer's web app. No paper chaos, no hassle – just a seamless, environmentally friendly transaction. This also creates an omnichannel touchpoint that enables companies to connect with customers across multiple platforms. Learn more about how to strengthen customer loyalty with SMART BILL from efsta.
A smarter way to the future
Digital receipts are not only practical, they also pave the way for endless customer loyalty and trading opportunities. For customers, they offer a straightforward way to manage their purchases, while companies gain valuable touchpoints.
Discover the future of receipts now! On our Digital Receipt page you can find out in detail how our innovative solution is revolutionising the checkout - faster, safer and more efficient than ever before. Benefit from state-of-the-art technology and optimised processes that not only save you time and costs, but also guarantee the highest compliance standards.
